Service Network

Fuji Electric Consul Neowatt has one of the largest Pan India service network represented by 250 trained service engineers in 7 regional offices and 75 branch offices spread across the country. Fuji Electric Consul Neowatt service engineers are factory trained and are also provided with the latest tools for solving the problem during their first visit. Adequate spares are maintained locally to reduce the TAT (Turn Around Time) for resolving any field complaint.

It operates a central 1-800 call centre for customer support. The call centre operates 7 days a week and logs all customer calls and issues in a centralized customer support management system to ensure the service engineer is deployed to the customer site as per the SLA (Service Level Agreement) with the customer

Service Network

 

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NEWS

Fuji Electric announces India 2.0 plan – In India for India+
Nov 7, 2019

Fuji Electric signs Agreement to acquire Consul Neowatt
Jun 20, 2019

Consul Neowatt expands its operations to Bangladesh
Jun 19, 2019

In Focus Interview
Aug 1, 2018 | Engineering Review

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